Support Engineer
Department: Client Services
Location: Mineola, NY
Responsibilities:
FatWire Software is seeking an energetic, ambitious Support Engineer responsible for troubleshooting, supporting, and assisting FatWire's clients in our Java-based product suite. Our software is developed in Java with relational database back-end and Web-based front end. The Support Engineer must have the ability to troubleshoot simple to complex problems in a logical client-focused manner.
Requirements:
- Working knowledge of Windows and at least one brand of UNIX
- Knowledge of two of the following RDBMS: DB2, Oracle, Sybase, MS SQL Server
- Knowledge of application servers – BEA, IBM, Sun, Tomcat
- Knowledge of programming languages – Java (j2ee certification preferred)
- Must be detail-oriented.
Responsibilities
Experience
- 1-2 years experience systems/software.
- Bachelor's Degree in Computer Science or related field
Reporting To: Manager, Technical Support
Classification: Full-time