TDC Cable TV
Media and Entertainment

TDC Cable TV is the largest cable TV provider in Denmark, and the country's 2nd larger ISP.TDC Cable TV needed to serve and support customers via the Web in order to improve customer service while reducing the cost of sales and service. With FatWire Content Server, TDC Cable TV has improved customer service by adding timely support content and increasing overall content quality. Enabling customers to complete orders and find technical support information themselves has reduced the burden on the call center.