High-Tech

High Tech companies make and market extremely complex products and services. They struggle to keep up with the need to create new sales materials and technical documentation, and are looking for ways to disseminate that information to customer-facing employees, resellers and customers.

Examples of content-centric applications being deployed by FatWire’s High Technology customers:

  • Computer hardware manufacturers are deploying self-service sites for their support centers to quickly solve customer issues by accessing FAQ’s, tech alerts, and issues.
  • Software companies are launching partner extranets to improve the effectiveness of value-added resellers and systems integrators
  • IT consulting firms use intranets to facilitate collaboration around client projects and improve the utilization of their service delivery staff.