Spark pCM FAQs

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  1. Editing the server.xml to add the driver path (SASOne only)
  2. pdeploy is failing (SASOne only)
  3. portlets not rendering
  4. Can I publish from a Spark using the Sun VM to a Spark using the BEA jrocket VM?
  5. Can I implement clustering of Spark?
  6. Is it possible to create a site tree structure with multiple levels of content in Spark6?
  7. Does Spark support non-English languages?
  8. Why am I getting the "You don't have privileges..." error when trying to generate Content in the "My Create" portlet?
  9. What name is expected for the JNDI data source name in the Database Configuration panel of the spark installer?
  10. How can I move a portlet from the wide column of the page to the thin column? (Sun Java™ System Portal Server Only)
  11. Can I change the look of the portal desktop page, including the header, logo and colors? (Sun Java™ System Portal Server Only)

1. Editing the server.xml to add the driver path (SASOne only)

-Always make a backup of the server.xml before making changes.
-The edit should be made at the end of classpath-suffix, before the sun classpath delimiter: /IS_CLASSPATH_END_DELIM.
-It is NOT recommended to use the SAS Admin GUI for this edit, as there is a known bug that appends the char at the line wrap thus rendering the classpath unreadable.
-The recommended editing option is to ftp the file to your Windows OS and make the change in a text editor (s.a. notepad or textpad), then ftp it back to the appropriate directory.
-If you are using vi the classpath string may be too long for the emulator. It may be necessary to increase the emulator size in order to make this change.

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2. pdeploy is failing (SASOne only)

-Is this a fresh deployment or has something been deployed to this portal already?
-If yes to previous question was the deployment completely un-deployed from the portal?
-Was the webapp manually edited creating the possibility that unwanted characters have been added to the webapp? (s.a. - , tab, etc.)

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3. portlets not rendering

-Check the cs.jsproot in the futuretense.ini is it pointing to the …/cs_1/jsp directory. If so go to …/applications/j2ee-modules/ (where cs_1) lives and see if any other cs_#’s exist. You may have had a previous installation or multiple pdeloy attempts and thus need to direct your cs.jsproot to the latest cs_# directory. The /jsp/ directory will create itself off of the cs_# after the edit is made in the futuretense.ini.
-Verify that the following .jar files are in your \\WEB-INF\lib directory.
sparksample.jar
spark.jar
flame.jar

For example you may find them in: C:\bea\weblogic81\samples\portal\portalApp\sampleportal\WEB-INF\lib dir.
-If the above steps don’t help it may be necessary to back out of the install and start the spark installer again. You may have used the ‘previous’ button on the install to make a change that had already been set in the environment. Or a configuration option may have been improperly set during the install. If you choose to re-install be sure to remove any tables owned by the db ‘user’ and delete the Fatwire directory created during the install. If you want to save any log files be sure to save them to a different directory prior to deleting the Fatwire directory.

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4. Can I publish from a Spark using the Sun VM to a Spark using the BEA jrocket VM?

No the publish will fail -- the VM's on both Spark installs needs to be from same vendor. By altering the start script on the target Spark to use the Sun VM instead of Jrocket - publishes now succeed.

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5. Can I implement clustering of Spark?

Spark is not designed for synching. It has not been tested and is not supported.

Contact FatWire Sales

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6. Is it possible to create a site tree structure with multiple levels of content in Spark6?

No - Site plan is not part of Spark.
Also Note: Spark doesnt allow users to change the document management component.

Contact FatWire Sales

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7. Does Spark support non-English languages?

Yes. Instructions are given in the internationalization documentation. This can be found at http://e-docs.fatwire.com/spark/ - this link is not password protected.

The following languages are supported:

  • US English
  • Simplified Chinese
  • Japanese
  • French
  • Italian
  • German
  • Spanish

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8. Why am I getting the "You don't have privileges..." error when trying to generate Content in the "My Create" portlet?

When I go to the Spark Users tab/My Create portlet and try to create a content ad (or any content for that matter, I get the following error returned:

"You don't have privileges to select a workflow process Spark: Publish without Review."

This is accompanied by the following ERROR in the futuretense.txt (when debug is turned on):

[Jul 27, 2004 3:47:07 PM][CS][ERROR] SQLException executing query: SELECT DISTINCT StartMenu.id AS id,StartMenu.cs_name AS name,Star tMenu.cs_description AS description,StartMenu.cs_assettype AS assettype,StartMenu.cs_itemtype AS itemtype FROM StartMenu,StartMenu_S ites WHERE StartMenu.cs_processform!='R' AND StartMenu.cs_partform!='R' AND StartMenu.cs_saform!='R' AND StartMenu.cs_itemtype='Cont entForm' AND StartMenu.id=StartMenu_Sites.ownerid AND (StartMenu_Sites.pubid=Session1141059095916 OR StartMenu_Sites.pubid IS NULL ) ORDER BY 2 ASC com.sybase.jdbc2.jdbc.SybSQLException: ASA Error -142: Correlation name 'SessionVariables' not found

This is most likely a session error associated with the browser. Try restarting the browser (to clear the cache), then attempt to login and proceed with adding content through the ‘My create’ portlet. Next, if you still get this error try to set your browser so that it checks for newer versions of stored pages with every visit to the page and proceed to add content though the ‘My Create’ portlet.

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9. What name is expected for the JNDI data source name in the Database Configuration panel of the spark installer?

You may have been prompted to use the prefix "jdbc/" when entering the DSN during the database configuration. However, at this point the installer only needs the Data Source Name. For example if you used "jdbc/CSDataSource" in the db setup then the installer only wants "CSDataSource" for the JNDI Data Source Name.

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10. How can I move a portlet from the wide column of the page to the thin column? (Sun Java™ System Portal Server Only)

You need to click the 'layout' button on whatever page you are editing. Then you can select to move the portlets around. However, first the portlet needs to be defined as 'thin' in order to put it in a thin column. To do this go to 'portal desktop' in the amconsole, select 'manage channels and containers', then click on 'edit properties' for the portlet you want to make thin, then in the 'width field' you can specify thick or thin. At this point you can go back to the 'layout' page and move the portlets to the desired thin column.

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11. Can I change the look of the portal desktop page, including the header, logo and colors? (Sun Java™ System Portal Server Only)

The Spark portal desktop contains a link to ‘themes’ that allows you to select from a number of different page themes. Included is a Spark Theme that uses the Fatwire Spark logo. Other themes are available to demonstrate the various themes that can be made available or customized to your liking.

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