Support
WebSupport

  • Sign Up Now!
    If you don't yet have a WebSupport account, please enter your account information in the registration form. FatWire will create an account for you and contact you with a username and password.
  • Log In!
    If you already have an account, click here to log into FatWire's WebSupport.

FatWire Technical Support serves the ongoing needs of FatWire customers and partners with superior levels of customer support, education, and training. In addition, FatWire Technical Support plays a critical role in the evolution and maintenance of all FatWire solutions by ensuring optimal functionality, integrity, and performance throughout the product lifecycle.

FatWire is committed to providing the highest levels of service and support. Our goal is for our customers to have complete security about their solutions and their ability to grow as business needs evolve.

To provide fast and efficient service to our customers, FatWire Technical Support offers WebSupport. WebSupport provides access to online documentation and our extensive Knowledgebase, with a case management interface and integrated self-help tools. Additionally, WebSupport delivers access to the latest maintenance updates, allowing you to take advantage of the latest FatWire technologies.

Spark pCM Support
Customers of the no-cost FatWire Spark pCM for Sun can view the Spark pCM FAQ without a Support login. If you need more information, please contact Support.