DocLink

Put Documents to Work
Most business users work with documents such as Microsoft Word files, PDFs, and graphics files to complete everyday tasks. Unfortunately, these documents often stay captive on the scattered hard drives of users and on other file systems, making access, updating, sharing, and delivery of these documents difficult and inefficient. Bringing these documents under control allows them to be more easily shared and accessed.

However, simply managing documents isn't enough to drive business value. FatWire enables documents to be put to work in content-centric applications that support business initiatives to increase sales, drive revenue, improve customer service, increase productivity, and enhance partner relationships.

With DocLink™, you can:

Drive Business Value from Documents
A great deal of effort is put into creating business content. But if it's not easy to leverage that content in business initiatives, then time, effort, and money are wasted. FatWire DocLink lets business users incorporate their business documents in content-centric applications that serve customers, partners, and employees. Documents can easily be delivered via product catalogs, customer service Web sites, extranets, and intranets. They can be included in marketing campaigns and other targeted content delivery applications that attract and convert customers. Managed alongside other types of content in FatWire Content Server, documents can be combined with Web content, digital assets, and other content types to deliver persuasive content experiences and meet diverse business goals.

Let Business Users Work with Familiar Tools
FatWire DocLink makes it easy for the business users who are creating documents to quickly and easily incorporate these documents into content-centric applications. It includes a Microsoft Word integration that lets users save documents to the Content Server repository using a simple Word toolbar. Similarly, users can drag-and-drop documents into Content Server using Windows Explorer. Editing a document is as simple as dragging it from Content Server to the desktop. These features empower business users to manage documents using the tools they use everyday. User-friendly interfaces also let business users control content targeting and delivery, so that documents can also be included in targeted marketing applications.

Automate Document Management Tasks
FatWire DocLink automates several tasks to speed document management processes. If administrators make metadata a requirement, DocLink prompts the user to input information (such as author name, category, audience, etc.) through a pop-up window. Metadata attributes can also be inherited from parent nodes of the Content Server hierarchy and can be defined through a standard Windows property palette by simply right-clicking on a document. Once uploaded to Content Server, documents can be converted to multiple formats, such as HTML and XML. This ensures they can be easily delivered to multiple channels. Documents added to Content Server via DocLink can also trigger workflows.

Leverage a Common Repository and Services
Once added to the Content Server repository with the user-friendly tools offered by DocLink, documents leverage a common set of repository and library services that are also applied to other corporate content, which creates efficiencies and helps to create a seamless content experience for end-users. Content Server can manage all types of documents and other content in a single repository. This helps ensure content quality as publishing dependencies across different content types are tracked and enforced. Common services such as workflow, revision tracking, and other library services can be applied to documents, as well as other content types, which makes it easy to incorporate documents into content-centric applications to be used by diverse audiences. Security can be applied to document assets with the same granular provisioning available on other content types. Similarly, documents are indexed and available for full-text search.

Include Digital Assets
The DocLink interface is designed to support digital assets, as well as documents. Images such as .gif and .jpeg files can be managed through the DocLink interface and added to Content Server in the same user-friendly ways. Content Server also includes Asset Filters to create thumbnails and restrict file sizes.