Additional Services
At FatWire, we know that content management initiatives require more than just a successful deployment. The solution must run smoothly day-to-day and grow with the organization to meet new and emerging business requirements. Accordingly, we offer a range of maintenance and review programs, including Health Check, X-Team and Architecture Review, along with a comprehensive training program, to help you get the most from FatWire.
FatWire Health Check
The FatWire Health Check program is expressly intended to help customers realize maximum long-term value from content management projects. Health Check provides customers with regularly scheduled (e.g., quarterly) working sessions to discuss future plans, problem areas, and key issues. Health Check sessions provide an open forum for stakeholders and project teams to work with FatWire Professional Services to analyze and discuss:
- Current and future goals of the organization and the role of content management
- Immediate and long-term projects and objectives
- Implementation and maintenance best practices
- Capacity and scalability requirements
- Barriers to success for the organization
- Current concerns and issues
- Recent product version features and benefits
- Additional detailed topics based on specific needs
At the end of these sessions, Health Check customers receive detailed recommendations on hardware/software configuration changes and capacity scaling, resolutions to current issues, and plans for future growth.
FatWire Health Check allows customers to proactively:
- Keep projects on track, resolving issues before they arise
- Prepare growth plans
- Maintain best practices
- Resolve issues
- Learn about and plan for product enhancements and upgrades
For more information, please download the
Health Check information sheet
or contact FatWire Professional Services at FatWireProfessionalServices@fatwire.com.